BeaconBrand

Resources · Guides

Guides & Playbooks

Read the customer-interview playbook, or preview the research and strategy topics we’re preparing next.

All Resources
  • Guide · Market research

    Before entering a new market

    The customer, competition and demand questions to answer before you commit.

    In preparation
  • Playbook · Customer research

    Plan a customer interview

    Prepare an interview plan, ask neutral questions and record what you hear so the findings can inform a business decision.

    Read playbook →
  • Guide · Strategy

    Segment your market

    How to look beyond broad labels and identify differences that could change your decisions.

    In preparation
  • Playbook · Strategy

    Turn findings into priorities

    A practical sequence for reviewing evidence, comparing options and choosing what to investigate next.

    In preparation