Paid Media · Creative Strategy

Skin Theory Aesthetics

The Med Spa That Never Loses a Lead

Client: Skin Theory AestheticsYear: 2025Team: Luke Scorziell, Maya Cheung

60%+

Reduction in Cost Per Lead

<60 Sec

Lead Response Time

$35 → $14

Cost Per Lead

2

Locations Unified in One Pipeline

The Challenge

Skin Theory was running ads across two locations, but leads were disappearing. No pipeline, no system, no way to know who needed follow-up or when. Nurses tracked inquiries manually. Appointments became no-shows. Money was going into ads and opportunity was walking out the door.

The Insight

The problem wasn't awareness — people were interested. The gap was the moment after someone raised their hand. In med spa, speed isn't a nice-to-have. A lead that doesn't hear back within minutes moves on. The system had to be faster than any person could be.

The Solution

BeaconBrand ran Meta Ads optimization alongside a full GoHighLevel lead system — location-based pipelines for Riverside and Corona, automated SMS and voicemail triggered in under 60 seconds, and a nurture sequence for non-responders so nothing slipped through.

Deliverables

  • Meta Ads Strategy & Management
  • GoHighLevel CRM Setup
  • Location-Based Pipeline Build
  • Lead Capture & SMS Automation
  • Voicemail Drop Workflow
  • Long-Term Nurture Sequence

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